Resettlement is an entirely different world than my experience in the basic employability department of CRIS last summer. The two departments are only separated by a single staircase, but their interaction with each other might as well put them in separate countries. The idea of an office in resettlement is really just a place to store your supplies, computer and to meet with clients. For the caseworkers, the majority of the work day is spent driving around Columbus taking refugee clients to appointments, and gathering the necessary home supplies for airport arrivals. As the intern, I was responsible for buying the home supplies for the day’s afternoon arrival. The list consisted of necessities designed to give refugee clients a starting kit for living in America. My Big Lots shopping cart was filled with everything from bed sheets, cooking ware, and lamps, to shampoo, cleaning supplies, and toiletries all bought to ease the transition into American living standards and society. This week I experienced my first airport pickup. It was hard to imagine the emotions running through the minds of the people being picked up; Leaving your home forever, boarding a plane for the first time and travelling to a country they know little about and located in a cultural context foreign to most of them. They come from all over the world: Bhutan, Nepal, Somalia, Eritrea, the Congo, Burma, and Kenya to name a few, and they come either by choice or necessity seeking the safety and stability afforded by Western society. For the case workers, the airport pick up was business as usual. Many of the case workers have multiple pickups a week meaning multiple repetitions of purchasing home supplies, ordering mattresses, finding apartments, helping people settle in to their new homes, taking them to the grocery store, and applying for benefits at the county office, all daunting tasks needing to be finished within a 40 hour work week. Most of the case workers have 5 to 10 cases at one time, but Jhuma the Nepali/Bhutanese caseworker, has up to 30 cases at once! I am beginning to realize the amount of time this job consumes and how much it cuts into the personal lives of the case workers who often arrive at work around 9 and may not get home until 10 or 11 at night. But the airport arrival is the renewing and energizing force for the case workers. As the caseworker Dahir Aden told me, “the airport pickup is what makes this job worth it.” Seeing families united after years of forced separation by powers and forces they could not control, and the emotions of reuniting in a country offering a fresh start and new opportunities, I can see why the caseworkers continue to devote their precious time to their clients. .