From QA to Creativity: A Week of Impact and Innovation

Greetings Fellows,

I hope you all enjoyed a refreshing weekend and are ready to tackle another impactful week at your host sites.

This past week, I had the opportunity to support my colleague in developing optional training modules for our mentees. Looking ahead, I’ll be shifting roles to train that same colleague on Quality Assurance (QA) for Match Support Contacts within MatchForce—an ongoing project I’ve been deeply involved with since the beginning of my internship.

In addition to my QA responsibilities, I expanded my scope by reviewing enrollment contacts for the Enrollment team. This process involved assessing the profiles of prospective mentors—those who’ve submitted applications, completed interviews, and undergone training with the organization. Next on my agenda is reaching out to applicants who have yet to begin the process, to confirm their continued interest in becoming Bigs.

I was also entrusted with brainstorming ideas for our upcoming all-staff learning session in early August, focused on child safety procedures. I’m currently designing interactive team engagement activities that I hope will be implemented to foster collaboration and strengthen our commitment to child safety.

As my internship enters its final weeks, I remain grateful for the opportunity to contribute across departments and continue growing professionally.

Here’s to a productive and inspiring week ahead—let’s make number eight one to remember!

Onward and upward,

Courtney Moore

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