Week 4: Here’s To Rising To The Occasion! Learning, Leading, and Growing at BBBS

Good evening fellows,

Please pardon my delayed update—I’ve been managing some recent health issues that briefly interrupted my daily rhythm. That said, I’m thankful for the continued opportunity to contribute meaningfully at Big Brothers Big Sisters and to share my progress with you.

This past week, I focused on an important project in collaboration with my supervisor: developing an AI-powered quality assurance (QA) template. This tool is designed to enhance the consistency and effectiveness of support provided by Match Support Specialists (MSS), ensuring key program benchmarks are met across the board. With guidance, I successfully conducted and submitted two QA Spot Checks through the organization’s match support system, MatchForce. These checks provided individualized feedback and performance insights for two MSSs.

While the initial work was well received, I was reminded of the scale of the task ahead—QA Spot Checks are expected monthly for two MSSs at each agency site, totaling approximately eleven reviews. The feedback challenged me to not only maintain the quality of my work but to increase my output and efficiency moving forward.

One of the most valuable lessons I’m learning through this fellowship is the difference between time management as a student and as a professional. Academic life taught me how to prioritize, but this experience is showing me how to lead with adaptability, accountability, and endurance. It’s a humbling and motivating shift—and I’m learning not to let missteps define me, but to use them as a foundation for growth.

In addition, I had the chance to support a colleague who is leading an upcoming initiative for Bigs and mentees. I contributed training resources and helped develop activity modules that center on child safety and effective match relationships. We’re now refining the content to address the complex “grey areas” that often arise in real-world scenarios—an important step in supporting our mission responsibly and sustainably.

This fellowship continues to stretch and inspire me. Every challenge is a lesson, and every task is an opportunity to grow—not just in skill, but in character. I’m reminded that leadership isn’t just about what you produce; it’s about how you respond when expectations rise and comfort zones shrink. Here’s to rising to the occasion, learning with humility, and leading with purpose.

Let’s keep the strive, onward to week five! 

Leave a comment

Week 4 at Girl Scouts of Ohio’s Heartland 

Hello again! I truly cannot believe that we are already four weeks into this experience, I feel like I have only blinked! This was the week where I felt like I settled into my confidence through leading activities for the girls which was a learning curve.

Although most activities are pre-planned and have instructions to go along with them, some of the transition activities are games and exercises we come up with on the spot. One thing I learned is that you have to read the room and the participant’s abilities before choosing activities. This week one of the transition games I chose was the wrong choice as many girls were left confused and disengaged. This was a learning lesson for me because it may have been more natural if I allowed the girls to have input on what they wanted to do rather than deciding for them, especially because the age group was six to nine year olds. 

Other than that, because the age group was slightly smaller this week, I was able to connect with individual girls and learn about who they are beyond just camp. One girl and I bonded over the Columbus Blue Jackets and it was so fun to see her get excited and share her opinions on the draft this weekend. Another girl was a big fan of the Wings of Fire novel series which was helpful to know as we often used the topic as a tool to help her calm down when she was upset. The staff even participated in some activities to see how well we knew the girls to insight some friendly competition while also prioritizing getting to know each girl. 

This week’s theme was Forest Fairies which included many structured activities such as making fairy houses out of pots, terrariums, fairy wings out of pressed flowers the girls collected, and a fairy party at the end with campfire cooked snacks. The girls even received notes and gifts from the camp fairy “Kamp” which was a joy to watch. 

Walking out of this week, I am excited for a bit of a break as next week will look a bit different due to no traditional STEM Camp. However, I am excited to pick back up STEM Camp soon with more knowledge and confidence.

Best,

Madeleine Auch 

Leave a comment

Week 3 at Girl Scouts of Ohio’s Heartland 

Hello there! Long time no talk. I wanted to ensure I prioritized reflection throughout this week so I could provide more in-depth takeaways. Week three was the first week of STEM camp where there were two camps going on at the same time, which led to more responsibility for me in guiding the girls. I was assisting the Daisy and Brownie girls (ages 6-10) in a Dreamhouse Design themed camp, so the girls had the opportunity to create their own dollhouse. 

The girls were gifted a plain dollhouse and were able to paint and create anything they wanted for their dollhouse including using 3D-printed designs they were able to choose from. Due to the big age gap between girls, it was interesting to see how their creative ideas and execution differed from each other which helped me to determine how best I could aid them without overstepping. One of the younger girls may have needed help mixing paint to be the exact color they wanted whereas an older girl may have just wanted an extra hand to hold an item in place while they continued to construct it. 

This was the week where I started to figure out how best to command different girls’ attention by paying attention to what they respond to. I also learned that asking for help when an approach may not be working is always the best option. Some girls connect better with other adults and their character than others and that should be used as a strength.

My standout moment for this week was getting to see relationships build between the younger and older girls and the guidance that occurred. I went into the week nervous that there would be a divide and walked out experiencing the complete opposite. 

This week was very much girl-led, so there was a lot of adaptation that we had to do, but in the end, the girls had an amazing week and got to walk away with a creation fully their own. Looking forward to sharing about week four.

Best,

Madeleine Auch 

Leave a comment

Week 4: Summer Fellowship at LifeCare Alliance

This week marked a turning point in my fellowship experience as I fully stepped into the rhythm of conducting Customer Journey interviews. After three weeks of preparation, I interviewed seven participants: two volunteers, four staff members, and even LifeCare Alliance’s CEO, Chuck Gehring. Each interview added a valuable piece to the puzzle, giving me deeper insight into both the strengths and challenges of the Meals-on-Wheels program from multiple perspectives.

I spent much of my time this week reviewing transcripts, listening back to recordings, and developing playback sheets that summarize key themes from each conversation. While the process is time-consuming, it’s rewarding to see patterns begin to emerge and to know these insights will help improve volunteer and client experiences long after summer ends.

Outside of interviews, I continued supporting outreach efforts. I attended another Lunch & Learn event with David, the LCA Client & Community Engagement Liaison, at Mt. Vernon Plaza, where we shared hot meals and information about the Savor & Select program. Watching David engage with building managers, residents, and case workers gave me a deeper appreciation for how relationship-building fuels community outreach. These events have taught me a lot about marketing and how trust is built through conversation, consistency, and genuine care.

Several new ideas began to take shape this week. I learned about RouteXL, an app that could help optimize volunteer routes. I also heard from volunteers about the importance of consistent experiences across devices and the value of creating an online spaces like a discussion forum or social media group where volunteers can connect. Other ideas included adding double-sided inserts to meal delivery bags highlighting LCA’s programs or offering school volunteer hour credit to attract younger volunteers. One of my favorite concepts is expanding LCA’s “Being There Matters” campaign through a social media movement where volunteers share selfies from their routes, tagging LCA and helping boost awareness and engagement.

Though I’ve run into a few challenges, like the time it takes to process each interview, I’m finding ways to work more efficiently. More importantly, I’m seeing how this project is already making an impact, not just through what I’m learning, but through the voices I’m helping to amplify.

Until next time!
Kat Jolley

Leave a comment

Week 3 at Green Columbus

This week was my first week back at Green Columbus after vacation, so there were several updates this week!

This week, I visited the tree nursery and saw how much the tree samplings had grown. We had only planted the samplings ~4 weeks ago and they’re already so tall which was great to see. Green Columbus has its annual tree giveaway in October each year, so it’s great to see that the trees will be ready for residents to take them home. The dates were also finalized for the tree giveaways so I was able to start doing some outreach to spread the word. I also began designing some new signs for the tree nursery on Canva this week.

Because of the heat advisory this week, Green Columbus had to cancel a volunteer event. I also attended a Zoom meeting hosted by the Columbus Chamber of Commerce about preparing for the heat advisory. Green Columbus and many other community stakeholders are concerned about the heat because of the many health issues it creates, and it was very interesting to hear everyone’s perspectives. Green Columbus is particularly concerned with the heat advisory because it disproportionately impacts communities of color in Columbus because of historic disinvestment. Trees are a great way to combat heat, which is why Green Columbus does tree giveaways in these communities. Extreme weather is going to become more and more common due to global warming so it is critical that this issue is addressed.

Leave a comment

Week 4 at OWP!

Last Sunday, The Overwatch Partnership had their annual golf outing. It took place at New Albany Links Golf Club, which is a really need facility. I was in charge of helping with the silent auction table. There were some really good auction items, such as a house in Hilton Head and signed Cleveland Browns footballs. I helped create some of the bidding sheets for extra items that we received. There was also a 50/50 raffle. The winner won over $400! Overall, a lot of money was raised. It seemed like everyone had a great time. We ate catering from the golf club, which was really good. It was a taste of the south, so there was mac and cheese, chicken, coleslaw, salad, and more. The lemonade they made was my personal favorite! 

While everyone was golfing, I rode around in a golf cart with board member Katie Foster. We took pictures and videos of all the golfers and got a lot of great action shots. While talking, we had the idea to put together a promotion video for next year’s golf outing. Katie said it would help for people to see the actual course and what they’d be doing, and that would help to get more people to sign up. l met with Katie later this week for an interview and it’s apparent that she has a ton of great ideas. She works as a healthcare consultant, and she told me that she loves solving people’s problems. One idea she had was doing before and after videos of people that go through the OWP mentorship program. I’m very glad doing this fellowship introduced me to her, as I am not only very inspired by her but I think she is a great connection to have! 

After recovering from the 95 degree heat at the golf outing, I worked on correcting data in the OWP system and doing more interviews with board members. I also researched more grants to apply to, and I am going to start emailing current mentees to gauge how their experience is going with their mentors! I am thoroughly enjoying my time working with the OWP, and I am already was thinking about how it will all be over soon. 

Thank you for reading, 

Kindall Benjamin 

Leave a comment

Week 4 at OYO: The Big Move!

Hi again! I just wrapped up Week 4 of my fellowship, and this week was all about movement (literally and creatively).

I’m continuing to work on the 2025–2026 season subscription packets, carefully shaping how we present ticketing options and packages in a way that feels clear and inviting. I also started developing flyer concepts for the Children’s Dance season, which has been a fun shift in tone. I’m thinking through how to communicate with families, make information accessible, and visually reflect the playfulness and learning that happens in our youth programs.

At the same time, this was a major transition week for the company as a whole. OYO officially moved into its new space! The old studio was packed up, and with the help of the team (and a lot of heavy lifting), everything was transported to the new home. The heat was intense but the energy and teamwork honestly made it enjoyable. Everyone showed up, stayed positive, and helped get the job done, which created this really beautiful sense of shared momentum.

Seeing the new space for the first time was one of the biggest highlights of the week. It has this open, loft-like atmosphere that immediately felt creative and alive. There’s something about the natural lighting, the flow of the space, and the rawness of it that makes it feel like a blank canvas ready to support bold ideas. Even just standing in the space sparked a bunch of content and design ideas. I could instantly envision rehearsals, photoshoots, creative campaigns, and community gatherings taking place there.

What struck me most was how much this physical space actually reflects the energy of the upcoming season. There’s a feeling of renewal, experimentation, and expansion and I think audiences are going to feel that too. I’ll be heading back on Sunday to help with setup, and I’m honestly so excited to see how it continues to evolve.

Week 4 reminded me that design, strategy, and logistics aren’t separate, they’re all part of the same process of building something meaningful. Whether I’m laying out a subscription pamphlet or helping carry a speaker through the heat, it all contributes to what we’re ultimately trying to share with the community.

Leave a comment

The Chronicles of Zora’s House Summer 2025 Internship – Week 4

This week at Zora’s House was a beautiful blend of connection, celebration, and critical reflection. I had the opportunity to attend the final game of the Zora’s House softball team, and what a team it is. Comprising staff members, current and past program participants, and donors, the team is a living, breathing example of the community that Zora’s House cultivates. Watching them cheer each other on, laugh through the innings, and show up for one another reminded me that belonging can be built anywhere, even on a ballfield.

Additionally, I attended a Zora’s House Happy Hour, where I met several members of the Leadership Fellows program. These casual, heartfelt conversations gave me a deeper appreciation for the stories and aspirations behind the data I’ve been helping to collect. Hearing how the programs have shaped their goals, confidence, and sense of purpose made everything feel even more personal.

In my ongoing work on Program Impact Assessments, I’m continuing a structured audit of Zora’s House’s four core programs: Leadership Fellows, Wealth Builders, the WoCO Market, and Membership. We’re using a mix of surveys and interviews to gather both qualitative and quantitative feedback from participants. I’ve also begun analyzing early results using the organization’s Logic Model to evaluate how well outcomes align with the intended goals of each program.

This week, I also assisted in refining some of our evaluation tools, making them more accessible, conversational, and reflective of the community-focused tone that Zora’s House is known for. As we synthesize findings, I’m working closely with staff to turn these insights into actionable recommendations that will help shape future programming.

From the field to the feedback forms, this week was a reminder that Zora’s House isn’t just creating programs, it’s building a culture. And I’m grateful to be learning how to measure impact without losing sight of the heart behind it.

Until next time,

Asia

Leave a comment

Week 4 at the McConnell Arts Center!

Hello everyone!

I am finishing up my fourth week at the McConnell Arts Center (MAC)! This week has been a wonderful week as I have had many opportunities for learning and professional growth. Read on for some highlights from each day this week!

On Monday, I attended a virtual webinar through Nonprofit Learning Lab called “Leading for AI: The Three Mindsets for Thoughtful Implementation”. This webinar and its speaker encouraged participants, and their nonprofits, to approach AI as you would approach any experiment for a science fair, with a series of simple experiments, playfulness and curiosity, and messy discovery keeping in mind the various mindsets that can either encourage or block AI utilization. On this day, I also had the chance to meet with the MAC’s Executive Director and another colleague to talk about anything nonprofits. This was an opportunity for the ED to pour out all her knowledge from years of experience and for me to absorb that knowledge for myself and ask any questions. This is something that we are planning to do regularly, and I look forward to learning from her and getting to apply knowledge I have learned in previous nonprofit management classes. The last meeting of the day provided a time to ask last minute questions and to work out any kinks surrounding the final process of switching over the MAC’s booking and event management software.

On Tuesday, I attended a meeting in preparation for the MAC’s participation in the Columbus Book Festival where the MAC will be hosting a booth. We talked logistics and general information surrounding the festival and staff shifts for working our table. On this day, I also got to sit in and help (the Executive Director and the Development Coordinator) review, edit, and submit a final report for a grant that the MAC had previously been awarded for the MAC’s Cultural Connections series. Afterwards, I went with the Development Coordinator to La Chatelaine to start a catering order for an upcoming event called Farm to Fashion.

On Wednesday, I started my day at The Columbus Foundation where we had a very inspiring and thought-provoking discussion. We watched a TED Talk given by Gitte Frederiksen called “Great Leadership Is a Network, Not a Hierarchy” and we learned the importance of leading as a community and the power of asking questions, being vulnerable, and being kind. We also got to personally reflect and then talk about the following question: how do you intend to leverage your power, purpose, passion, and positioning to affect change in the areas of human activity you care about?

On Thursday, I attended a whole staff meeting. The first topic of discussion was the Worthington Arts Festival that occurred two weekends ago. We talked about what worked, what did not, and what we would want to change. It was great to hear everyone’s feedback, especially about the successes and the positive feedback we got from the community. On this day, I also started a project in which I was asked to do some research about a performing arts group that is having a hard time attracting people to their performances. I was asked to write up some information about the group’s upcoming performances and create some biographies for the performers that can be used to help promote the group and the programming they will do at the MAC.

Today, Friday, was a very full but very fun day! I got to attend an event hosted by The Columbus Foundation in which Giving USA presented their Annual Report on Philanthropy for 2024. I really enjoyed the opportunity to be in a room full of people passionate about nonprofit work while at the same time getting to review last year’s data and reflect on trends. Later in the afternoon, I also got to attend an Association for Fundraising Professionals Small Shop Meeting. The topic was Planned Giving and I learned a lot about bequests, endowments, trusts, etc.

Overall, I have had a very productive week, and I am so grateful for the opportunities I have been given to engage in the sector, network, and reflect on personal growth.

Talk to you soon!

Graci

Leave a comment

Week 4 at ETSS

Hi all,  

I cannot believe it is already Week 4 at ETSS. The Summer Youth Enrichment Program is in full swing. Most of my days are spent reaching out to companies, whether in person, on the phone, or through their email, to request donations for the Youth Summit. I also found several grants to apply for on behalf of ETSS’s Youth Out-of-School Time department, which we have been slowly working through.  

I’ve had a couple small fundraising wins this week. It’s always exciting to see results! The 2nd & 7 Columbus Kids’ Book Bank has generously supplied over 600 books for the Youth Summit, which means that every kid will leave with a free book in hand!  

During this week’s Learning Session at the Columbus Foundation, Dr. Lomax asked us to lay out how we intend to use our power, passion, purpose, and positioning to effect change in the areas we care about. I thought about some of my strengths—I think that intellectual curiosity and pattern recognition are two of my biggest. I also considered what I care about—a difficult question to answer at 20, there’s no shortage of answers for many of us. I tend to think a lot about the impact of macro-level structures on human behavior and outcomes, so something policy-related seems apt. Dr. Lomax encouraged us to put aside other people’s expectations about our futures (in my case, the assumption that political science students must want to be politicians or lawyers, though I’m not ruling either out) and focus on our own interests.

My internship at ETSS has helped me discover a lot about my goals. I absolutely love the nonprofit environment. It is incredibly motivational, especially when you get to interact with the people your organization serves regularly and base your programs on their ideas and feedback. I’m learning so much about fundraising, marketing, and even working with children—all areas I was previously quite unfamiliar with. I am interested in seeing more of the program development and community partnership sides of ETSS as well.  

This week’s Friday field trip was to the Scioto Mile Fountain. The kids played in the splash pad, got pushed on swings, and explored the riverside trail. Talking to the students is always the highlight of my week!  

Until next week,  

Sanay  

Leave a comment